1. Introduction

At Garage Marseille, we are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our website and services.

By using our website garage-marseille.fr, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We may collect the following types of information:

Communication Data: Information you provide when contacting us via email, phone, or contact forms.

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our services
• To schedule appointments and service reminders
• To send service confirmations and updates
• To process vehicle purchases and financing
• To respond to your inquiries and requests
• To send promotional offers (with your consent)
• To improve our website and services
• To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

5. Data Sharing and Disclosure

We may share your information with:

• Service providers: Partners who assist in delivering our services (payment processors, hosting providers)
• Professional advisors: Accountants, lawyers, and consultants
• Authorities: When required by law or to protect our rights
• Business transfers: In case of merger, acquisition, or sale of assets

We never sell your personal data to third parties for marketing purposes.

6. Data Retention

We retain your personal data only for as long as necessary:

7. Your Rights

Under GDPR and French data protection laws, you have the right to:

To exercise these rights, contact us at privacy@garage-marseille.fr

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• SSL encryption for data transmission
• Secure servers with firewalls
• Regular security audits
• Employee training on data protection
• Access controls and authentication

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

9. Cookies Policy

We use cookies to improve your browsing experience:

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

10. International Transfers

Your data is primarily processed within the European Union. If we transfer data outside the EU, we ensure adequate protection through:

• EU Standard Contractual Clauses
• Adequacy decisions by the European Commission
• Your explicit consent

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

13. Policy Updates

We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

Last updated: January 28, 2024

14. Contact Information

For complaints about our data practices, you may contact the French Data Protection Authority (CNIL):

CNIL - 3 Place de Fontenoy, 75007 Paris, France